Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us.
1. Introduction
Day After Day Home Care (“we,” “us,” or “our”) operates the website at dayafterdayhomecare.com and provides non-medical home care services to seniors and adults in Indianapolis and surrounding communities in Indiana and Ohio.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully. If you disagree with its terms, please stop using our site.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services. Please read this policy carefully. If you disagree with its terms, please stop using our site.
Applies to: This policy applies to information collected through our website, phone calls, emails, in-home consultations, and any other interactions you have with Day After Day Home Care.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Fill out our “Get a Free Care Assessment” or “Book a Free Consultation” form
- Call us at (201) 554-2273
- Send us an email
- Request information about our services
This may include:
- Personal identifiers: name, phone number, email address, mailing address
- Care-related information: name and age of the person needing care, type of care needed, current health situation (described voluntarily by you)
- Financial information: insurance type or Medicaid eligibility (for Structured Family Caregiving inquiries)
- Messages and notes from your inquiry or consultation
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on each page
- Referring website (how you found us)
- Device type (desktop, mobile, tablet)
This information is collected through cookies, web beacons, and analytics tools (see Section 5).
2.3 Information from Third Parties
We may receive information about you from:
- Referral partners (hospitals, discharge planners, physician offices)
- Family members or caregivers acting on your behalf
- Publicly available sources
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and schedule a free care consultation
- Assess your loved one’s care needs and create a personalized care plan
- Match you with the right caregiver for your situation
- Communicate with you about our services, scheduling, and care updates
- Process applications for Structured Family Caregiving or Medicaid-related services
- Improve our website, services, and user experience
- Send occasional follow-up communications (you can opt out at any time)
- Comply with legal obligations and protect against liability
We do not sell your personal information. We never sell, rent, or trade your personal data to third parties for their marketing purposes.
4. Sharing Your Information
We may share your information only in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party vendors who assist us in operating our website and delivering services, including:
- Website hosting and maintenance providers
- Email and communication platforms
- Customer relationship management (CRM) software
- Analytics providers (e.g., Google Analytics)
These vendors are contractually obligated to use your information only as directed by us and to protect it appropriately.
4.2 Healthcare and Referral Partners
With your consent, we may share relevant care information with hospitals, physicians, discharge planners, or other healthcare providers involved in your loved one’s care coordination.
4.3 Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Day After Day Home Care, our clients, or others.
4.4 Business Transfers
If Day After Day Home Care is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
This accessibility statement was last updated on June 15, 2026.
It was prepared based on a self-assessment of the Day After Day Home Care website.
